Mental Health Crisis Resources

TRANSPIRE HELP — MENTAL HEALTH RESOURCES

Mental Health Crisis Resources

A mental health crisis can happen to anyone. Knowing what to do — whether you are the one in crisis or you are trying to help someone else — can save a life. This page explains when and how to get help, what to expect, and LGBTQ+-specific resources that can make a difference.

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A mental health crisis is any situation in which someone’s emotional or psychological state is so overwhelming that they cannot safely manage without immediate support. This includes — but is not limited to — thoughts of suicide or self-harm. If you or someone you know is in crisis right now, call or text 988 and press 3 for the LGBTQ+ option, or contact The Trevor Project at 1-866-488-7386. You do not need to be certain it is a “real” crisis to call. That is what these lines are for.

KEY TAKEAWAYS

What You Should Know

You do not have to be at the edge to reach out. 988 and The Trevor Project are there for any level of crisis — including when you simply do not know where else to turn.

The 988 Lifeline has a dedicated LGBTQ+ option. Press 3 or ask for it when you call or text 988. Counselors on this line have specific training in LGBTQ+ experiences.

Asking about suicide does not make it more likely. Direct, compassionate questions about suicidal thinking often provide relief and open the door to getting help. If you are worried, ask.

For immediate physical danger, call 911. For mental health crises without immediate physical danger, 988 is typically the better first call — it is designed for this and connects to mental health-focused response.

LGBTQ+ people face specific risk factors. Family rejection, being outed without consent, and discrimination are all associated with elevated crisis risk. These experiences deserve to be taken seriously.

IF YOU ARE IN CRISIS RIGHT NOW

Please Reach Out Immediately

988 Suicide & Crisis Lifeline

Call or text 988 — available 24/7. Press 3 or ask for the LGBTQ+ option when you call. Counselors trained in LGBTQ+ experiences.

The Trevor Project

Call 1-866-488-7386 or text START to 678-678 or chat at TheTrevorProject.org — 24/7 LGBTQ+ crisis support, especially for youth and young adults.

Crisis Text Line

Text HOME to 741741 — free, confidential, 24/7 crisis counseling by text for all ages.

Emergency Services

Call 911 or go to your nearest emergency room if there is an immediate risk to life or if a suicide attempt has already occurred.

What Is a Mental Health Crisis?

A mental health crisis is not a sign of weakness or failure. It is a point at which the emotional or psychological pain a person is experiencing becomes more than they can manage safely on their own. A crisis can look different for different people, but common signs include:

Thoughts of suicide, self-harm, or that life is not worth living

Feeling completely overwhelmed, trapped, or hopeless

Extreme panic or an inability to calm down

Psychosis, severe dissociation, or being disconnected from reality

Severe emotional pain that feels intolerable

A sudden change in behavior that suggests a person may be at risk

You do not need to be certain that what you are experiencing is a “real” crisis to reach out. Crisis lines exist for exactly this uncertainty — for moments when you are not sure, when you feel alone, or when you simply need to talk to someone who will listen without judgment.

When to Call 988 vs. When to Call 911

Understanding the difference between these two responses can help you make a better call in a difficult moment.

Call or text 988 when:

You are having thoughts of suicide or self-harm

You are in severe emotional distress

You are worried about someone else’s mental health

You are not sure what to do and need guidance

Call 911 when:

A suicide attempt has already occurred or is in progress

There is an immediate risk to life requiring emergency medical response

Someone has weapons and poses an immediate danger to themselves or others

You are unable to get the person to safety yourself

When possible, 988 is the better first call for mental health situations. It connects to mental health-trained responders rather than law enforcement, and many areas now have mobile crisis teams that can respond without police involvement.

What to Expect When You Call 988

Calling 988 for the first time can feel uncertain. Here is what typically happens:

1

You will hear a brief recorded message — then be connected to a local or national crisis counselor

2

Press 3 for the LGBTQ+ option — or ask for it — you will be connected to a counselor with specific training in LGBTQ+ experiences

3

The counselor will listen — They will not judge you, they will not report you to authorities in most circumstances, and they are not there to tell you what to do — they are there to help

4

They may help you make a safety plan — develop coping strategies, or connect you with local resources including mobile crisis teams

5

You stay in control — You can end the call when you need to. The goal is to help you get through the moment safely

Suicide Warning Signs in LGBTQ+ People

General suicide warning signs include talking about wanting to die, expressing hopelessness, giving away possessions, withdrawing from others, and sudden calmness after a period of depression. For LGBTQ+ people, additional risk factors include:

Recent family rejection or being outed without consent — both are associated with significantly elevated crisis risk

Experiences of bullying, harassment, or discrimination — especially concentrated events in short periods

Conflict or uncertainty around gender identity — particularly in environments without affirming support. See our Gender Dysphoria Resources page

Loss of community or chosen family — which can be uniquely devastating when biological family is not a source of safety

Increased substance use — often a signal that someone is struggling to cope. See our Mental Health Resources page for context on co-occurring conditions

A history of depression, anxiety, or trauma — which increase overall vulnerability during crisis periods. See our pages on LGBTQ Depression, Anxiety, and Trauma

How to Help Someone Else in Crisis

If you are worried about a friend, family member, or community member, your response matters. Here is what helps:

Stay with them. Do not leave someone who is in crisis alone if you can help it.

Ask directly. “Are you thinking about suicide?” Asking this question does not plant the idea — it often provides relief and opens the door to getting help.

Listen without minimizing. Avoid phrases like “you have so much to live for” or “it could be worse.” These are well-intentioned but can make someone feel more alone.

Help them contact 988 or The Trevor Project. You can call together or help them make the call.

If there is immediate danger, call 911. If a suicide attempt has occurred or is imminent and you cannot keep them safe, emergency services are needed.

Follow up. After a crisis, continued connection matters. Check in. Let them know they are not forgotten.

LGBTQ+-Specific Crisis Considerations

LGBTQ+ people in crisis sometimes have specific fears about reaching out for help — concerns about being outed, misgendered, or judged by crisis responders. These fears are understandable and based on real experiences. Here is what you should know:

The 988 LGBTQ+ option (press 3) connects you with counselors who have specific training in LGBTQ+ experiences and will not respond with judgment or misunderstanding

The Trevor Project is staffed entirely by people trained to support LGBTQ+ young people and will use your correct name and pronouns

Both 988 and The Trevor Project maintain confidentiality in accordance with standard crisis line protocols — they are not there to report you

If you are taken to a hospital, you have the right to request a patient advocate and to have your gender identity and pronouns respected

NAMI (National Alliance on Mental Illness) also offers mental health resources and education: nami.org or call the NAMI HelpLine at 1-800-950-6264.

Immediate Next Steps After a Crisis

Once the immediate crisis has passed, it is important not to simply return to the status quo. The crisis is a signal that something needs attention. After getting through the immediate moment:

1

Connect with an affirming mental health provider — See our guide on How to Find an LGBTQ-Affirming Therapist

2

Talk to someone you trust — Isolation after a crisis increases risk. Chosen family, LGBTQ+ community, and peer support all matter

3

Build a safety plan — A safety plan is a simple document that identifies warning signs, coping strategies, and people to contact if you feel in danger again — a therapist can help you create one

4

Address underlying conditions — Depression, anxiety, and trauma are treatable. See our LGBTQ Mental Health Resources page for more

5

Reach out to Transpire Help — We can help connect you with affirming mental health resources, community support, housing, and recovery services. Reach out here

How Transpire Help Can Support You

Transpire Help is an LGBTQIA+ nonprofit connecting people with housing, healthcare, recovery resources, and community support. If you or someone you know has experienced a mental health crisis, we can help connect you with affirming mental health resources, peer support, and navigational assistance. Visit our LGBTQ Mental Health Resources page, browse our Resources page, or reach out directly.

FAQ

Frequently Asked Questions

When should I call 988?

Call or text 988 whenever you or someone you care about is experiencing thoughts of suicide or self-harm, a mental health crisis that feels unmanageable, severe emotional distress, or any situation where you are worried about someone’s safety. You do not need to be at the point of attempting self-harm to call. Press 3 or ask for the LGBTQ+ option.

What is the difference between 988 and 911?

988 is a mental health crisis line staffed by trained counselors who can provide support and dispatch mobile crisis teams. 911 dispatches law enforcement and emergency medical services. Call 911 when a suicide attempt has already occurred or when there is an immediate physical emergency. For most mental health crises, 988 is the better first call.

Is there LGBTQ+-specific crisis support?

Yes. The 988 Lifeline has a dedicated LGBTQ+ option — press 3 or ask for it. The Trevor Project (1-866-488-7386) provides 24/7 crisis support specifically for LGBTQ+ youth and young adults, with staff trained in LGBTQ+ experiences. The Crisis Text Line (text HOME to 741741) is available to all ages.

What if I am afraid to call because of my LGBTQ+ identity?

This is understandable. The LGBTQ+ option on 988 is answered by counselors with specific training in LGBTQ+ experiences who will not respond with judgment. The Trevor Project is staffed entirely by people trained to support LGBTQ+ people. Both organizations maintain confidentiality in accordance with standard crisis line protocols.

How do I help a friend or loved one in crisis?

Stay with them. Ask directly whether they are thinking about suicide — asking does not plant the idea. Listen without minimizing. Help them contact 988 or The Trevor Project. Remove access to means of harm if safe to do so. Call 911 if there is immediate danger. Your presence and willingness to help matters enormously.

What are suicide warning signs specific to LGBTQ+ people?

General signs include talking about death, expressing hopelessness, withdrawing, and increased substance use. Additional LGBTQ+-specific risk factors include recent family rejection, being outed without consent, bullying or discrimination, conflict around gender identity, and loss of chosen family or community. If you notice these signs, reach out immediately.

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